DECLARATION OF CONFIDENTIALITY AND PERSONAL DATA PROTECTION

The protection of your personal data is very important to us. The company with the name "SAGIAKOS ORIGINAL AEVE SOCIETE ANONYME COMMERCIAL AND INDUSTRIAL CLOTHES AND FOOTWEAR" and with the distinctive title "SAGIAKOS ORIGINAL SA" is located in " respecting your privacy and vigilant for the proper observance and operation of its security systems in order to protect your personal data.

And when we mean you we mean the user of our website who registers his data electronically on our website either for his participation in a contest, or for his registration and subsequent connection to a personal Account, or for his registration in the Newsletter service through the respective service electronic platform.

When we refer to the processing of your personal data we mean any operation or series of operations performed with or without the use of automated means, in personal data or in sets of personal data, ie processing is the collection, registration, organization, structure, storage , adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

The purpose of this privacy policy and the privacy statement included is to inform you about the type of personal data our company collects from you, how we process (collect, store, use, transmit) your personal data, how are protected as well as the rights you have against this processing, which in any case is carried out in a reliable and transparent manner.

Your privacy is important to us and so, in order to be transparent in the way we collect, use and exchange information, we invite you to read the following carefully:

  • What information do we collect about you and how do we use it?
  • What is the legal basis for our processing of your information
  • How we share the information we collect
  • Promotional messages
  • How we store and secure the information we collect and for how long we keep it
  • What are your rights and how to access and control your information
  • How we transfer the information we collect internationally
  • How we keep your information safe
  • How to protect your children's information and age restrictions
  • Cookies
  • Contact our company
  • Who is the Data Protection Officer in our company
  • Personal Data Protection Authority (PDPA)

What information do we collect about you and how do we use it?

We collect information about you when you provide it to us and in particular when you use our services through your registration on the online platform of our website, either to subscribe to the Newsletter service or to participate in a contest, where you fill in your email as a minimum required item, or for user registration and creation of a personal Account, where you must fill in your email and name and optionally your phone number.

The above specific mandatory personal data (name, email) we need on a case by case basis a) to register and create your personal Account, b) to participate in the competition conducted by us, c) to provide our services to you by sending information newsletter, d) to identify you, e) to detect and prevent illegal activities.

Communication history
We use your contact history to provide you with customer service and support.

Ipaddress
We receive your ip address when you browse our site and if you wish to share your location data with us, as well as the way you use our website. We use this information for this data in order to improve and protect our website.

Social media
If you connect through your Facebook and Instagram account, you have the opportunity to connect to "sagiakos-stores.gr" easily and simply without having to create a specific account.

Note: The accuracy and truthfulness of the data you provide lies with the user. Your personal data is not used for purposes other than those described in this Protection Policy, unless we obtain your prior consent or unless otherwise required or permitted by law.

What is the legal basis for data processing?

We collect the personal data you share with us based on one or more of the following legal bases:

  • as required to fulfill the terms of use of our website according to your consent, which you may revoke under your rights as detailed below at any time
  • as required to comply with our legal obligations
  • as required by our legitimate interests (or those of third parties), including our interests in providing targeted care, medical care and health services to our users and partners, unless your own interests or fundamental rights or fundamental freedoms dictate protection of personal data take precedence over those interests.

Therefore, your personal data are legally processed by our company both at the stage of their collection and during their processing, in accordance with the applicable provisions on personal data protection and in particular, in accordance with the provisions of Law 2472 / 1997 (incorporation of Directive 95/46 / EC) and Law 3471/2006, as in force and the new European General Data Protection Regulation (EU) 2016/679. By registering with the services provided by sagiakos-stores.gr you also consent to the storage and use of your personal data in accordance with this Statement.

How do we share the information we collect?

The information we receive from you is important. So, in no way will we use your information or pass it on to third parties outside our company without your consent, except in the cases noted in this Policy. The access to your personal data is allowed only to our authorized persons-partners who are required to have access to serve the operational needs of the company.

In order to provide you with our services we will share your personal data with some third party companies, which act on our behalf (executors) providing us with hosting and bulk email services in order to provide the best service to you (legitimate business purpose). / business need). Our company ensures the processing of your personal data by the partners-third companies with conventional clauses limiting the purpose of processing and compliance with the technical and organizational measures according to the GCP for the correct and secure processing of your personal data.

Your personal data is not disclosed to any third party and is managed exclusively by Sagiakos-Stores.gr. The only exceptions are: 1) The data related to the execution and settlement of electronic payments by credit card carried out by our trusted partners - financial institutions that follow all the appropriate security procedures to secure the information and 2) The data that is absolutely necessary for the execution of the order (transport, storage, etc.) by the companies cooperating with us. These companies may use this information to contribute to the provision, understanding and improvement of our services (inter alia, through the provision of statistics) and their own services (inter alia, through the provision of better and more relevant services to you ). However, these companies will always respect your choices about who can access your data and provide adequate guarantees regarding the protection of personal data. Those of the above who have access to your data are obliged to maintain their confidentiality.

Promotional messages

Provided that you have given us your consent you may receive from us promotional messages always with relevant content for the purpose of our site and your interests.

If you no longer wish to receive relevant messages with promotional actions you can follow the deletion link contained in each email we send you or alternatively contact us at info@sagiakos-stores.gr.

How do we store and secure the information we collect?

We use data hosting service providers to host the information we collect and we also use technical measures to secure your data.

Data retention

How long we keep the information we collect from you depends on the type of information. The information that is deemed necessary during your registration in our services, ie your name and email, is maintained as long as your registration as an Account user or as a member of the Site Newsletter service of the site, as the case may be, while the information you provide to us in order to participate in a competition (email) is maintained until the completion of each competition. In each use we will make every effort to keep your information secure having already taken all the necessary technical and organizational measures.

If deemed necessary to comply with our legal or regulatory obligations, to resolve disputes or to enhance the terms and conditions of use, we may retain some of your data as required, even if the account is closed or no longer exists. need to provide services to you.

What are your rights and how to access and control your information?

In any case you have control over the processing of your personal data. In particular, the new General Data Protection Regulation (GDPR) 2016/679 of the European Union recognizes and guarantees your following rights:

  • Right to transparent information, communication and arrangements for the exercise of your rights (Article 12, 13, 14 GCC), ie your right to be informed about how your personal data is used (as detailed in this Privacy Policy)
  • Right of access (Article 15 GCC) to the personal data we have collected from you
  • Right of correction (Article 16 GCC) of inaccurate personal information we have about you
  • Right of deletion ("right to be forgotten") (Article 17 GIP) of the Member - User account and the information we have about you
  • Right to restrict the processing of your personal data (Article 18 GIP)
  • Right to the portability of your data (Article 20 GIP), ie the right to transfer your data either to you or to another service provider
  • Right of objection (Article 21 GCC) to the processing of your personal data
  • Right to revoke your already given consent (Article 7 of the GCC), ie to withdraw your consent at any time for processing based on the consent. The legality of the processing of your data is not affected by the withdrawal of consent until the time at which you requested the revocation.
  • Right to make a complaint to the competent supervisory authority, Personal Data Protection Authority (1-3 Kifissias Ave., Athens, PC 23 23, +30 210 6475600, contact@dpa.gr)

How do we transfer the information we collect internationally?

The company does not transmit your personal data either within the EU or outside third countries. In the event that this happens, users will be informed by updating this privacy policy.

How do we keep your information secure?

We use the necessary technical and organizational measures under the GCC to ensure that your personal data is secure throughout its processing and we make every effort to keep it secure.

How can you protect your children's information and age restrictions?

Our policy is to never collect or knowingly collect data about any person under the age of 15. Our policy is to never collect or knowingly collect data about any person under the age of 15. If we find that such a case exists and if they have not been provided with the consent of the person who has their parental care, we will take all necessary action in order to delete them. If you notice that a minor under the age of 15 has provided us with personal information, please contact us. In no case do we present ads based on interests of children.

Cookies

Our company often uses the technology of cookies in order to save settings made in your account and to check and identify your identity, to connect to the Newsetter, to detect possible fraud or abuse of services to ensure safe navigation on our site, to allow access through social media, to allow comments to be posted either directly on the site or through social media, to display ads and to analyze and export the relevant statistics, to ensure high performance during the operation of our site (e.g. correct and continuous operation).

Notification of the person in charge of personal data protection and exercise of user rights

If you wish to exercise your rights or to be informed / informed about the processing of your personal data, please contact our company by sending an email to info@sagiakos-stores.gr or by phone at 210-5773871.

The company reserves the right, after studying your relevant request, to proceed within a period of one month or more, in case of justified delay, to its satisfaction and provided that it is legal and reasonable. Before we provide you with personal information, we may ask you for proof of identity and sufficient information about your transactions with us from which we can identify your personal information.

If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and / or information before we can process your request. The company reserves the right to retain your personal data in those cases where it has a legal obligation or to exercise legal claims or fulfill its contractual obligations.

The Company unilaterally reserves the right to update, modify or revise this policy and the terms of use of its website, without prior notice to the user in order to improve its services, harmonize it with the provisions of current legislation (internal and community) on the protection of personal data. To this end, please check this Privacy Policy and Privacy Statement regularly to be informed of any changes that may have been made.

Useful Contact Phones:

A) Details of the Processor:

"SAGIAKOS ORIGINAL AEVE SOCIETE ANONYME TRADE AND INDUSTRIAL CLOTHES AND SHOES"
Δ.τ. “SAGIAKOSORIGINAL SA”
Panagi Tsaldari 33,
Tel. 2105773871

B) Details of the Personal Data Protection Authority (APDP):
Offices: Kifissias 1-3, PC 115 23, Athens
Call Center: + 30-210 6475600
Fax: + 30-210 6475628
E-mail: contact@dpa.gr

PRODUCT EXCHANGES

If you want to change the product you bought - and only in case the product has not been used - you should send us an e-mail at eshop@sagiakos-stores.gr or call us at 2105773871 within 4 days from the date of receipt .

For orders outside Greece, the customer makes the return with his charge and is charged for the replacement shipment with the normal shipping costs (depending on the country of destination).

For orders within Greece, the return can be made:

  • In any physical store of Sagiakos-stores at no extra charge. You can see the stores here.
  • By General Post. In this case, the customer undertakes to send us the respective product at our own expense exclusively by General Post. If we receive it and find that it is in excellent condition, we will send the new product with cash on delivery and a charge of € 3.50.

In case of company error in sending the product or defective product, shipping costs are borne by the company. If you receive a defective product, please let us know immediately.

REFUNDS

If for any other reason you wish to return the product you purchased and you are not interested in replacing it with another, you must submit a Return Request within 14 calendar days from the date of receipt and ship the product within 3 days of receipt and approval of the request. Once the return is made and it is determined that the product has not been used, you will be refunded.
The products and the packaging must be in excellent condition and must be accompanied by all the accompanying documents: Retail receipt or invoice and all the accompanying documents, such as labels, etc.
Refunds are made on the purchase price of the products, within 14 calendar days.
In case of refund, the RETURN COSTS OF THE PRODUCTS ARE CHARGED TO THE CUSTOMER.
Otherwise we reserve the right not to accept the return.